How to Pay Museum Entry Fees Online Using eCitizen

In this article, we will cover how to pay for your museum entry fees via eCitizen. Museums in Kenya are managed by the National Museums of Kenya. NMK is a state corporation established by an Act of Parliament, the Museums and Heritage Act 2006.

National Museums of Kenya is a multi-disciplinary institution whose role is to collect, preserve, study, document and present Kenya’s past and present cultural and natural heritage. The government recently introduced a centralised payment system (eCitizen) for services, including cultural and wildlife establishments. Here is a hassle-free step-by-step guide on how to pay for national museums through eCitizen to enhance your experience and convenience.

How to Pay for Museum Fees via eCitizen

Download the eCitizen app from the App Store or Google Play. You can also visit the platform at https://ecitizen.go.ke/
Sign in to the platform or create an account if you don’t have one.
Select the National Museums.
Choose the specific museum that you want to visit.
Complete a form with the details of the people who want to visit, such as their number, age, and gender.
Make sure the information is correct before moving on to the next step, which is making payments.
Select the payment method that you prefer and pay the amount needed. You can use M-PESA, Airtel Money, or a credit or debit card.
Review your details again before completing the payment process.
You will get a confirmation message and an e-ticket when the payment is done.
Present or submit the e-ticket at the entrance of the booked museum where you are visiting.
The transaction will be recorded in the National Museum system, which will allow you to enter the booked museum when you get to the entrance.