Here is how to pay parking fees in Nairobi. The capital city of Kenya, Nairobi, is notorious for its heavy traffic and limited parking spaces. Before Nairobi City Council changed its service provider, we had Jambo Pay. The new platform introduced in June 2019 is now known as the Internal Revenue Management System (IRMS). It allows users to pay for parking using mobile money options such as M-PESA.
Paying for parking in Nairobi can be a bit tricky, but with the right information, it can be a smooth and hassle-free experience. Whether you’re a resident or just passing through, it’s important to understand the available payment methods and Nairobi City County’s parking regulations. This article will provide you with all the information you need to navigate this essential aspect of city life.
How To Pay For Parking In Nairobi
Daily On-Street Parking
- Pay through USSD Code
One of the most convenient ways to pay for daily on-street parking in Nairobi is through USSD codes on your mobile phone. Here’s a step-by-step guide:
- Dial *647# on your phone.
- Reply with 1 for parking.
- On the next page, you will be presented with eight more options.
Daily Parking, Seasonal Parking, Off-Street Parking, Penalties, Parking Status, Offloading Zone, Back and Main Menu. - If you want to pay for parking for one day, reply with 1.
- Enter the number Plate. Do not leave any spaces.
- Reply with the zone you are in
- Select the category of vehicle. If you have a private car, for example, you will be asked to pay Ksh. 200.
- Select 1 to proceed with the payment.
- Enter your M-PESA PIN for automatic payment.
- Upon completion, a message will be sent to your phone confirming your payment details.
- Pay through NRS Web Portal
Alternatively, you can pay for daily on-street parking through the NRS Web Portal. Here’s how:
- Log onto https://nairobiservices.go.ke/ and select Parking Services, specifically Daily Parking.
- Enter your vehicle number plate.
- Choose your parking zone.
- Enter your mobile number.
- An M-Pesa payment request will be displayed on your screen.
- Enter your M-PESA PIN and click OK.
- You will receive a payment notification via SMS from your mobile service provider and NRB_Revenue on successful payment.
Off-Street Parking
Payment for off-street parking is made at the exit from the off-street parking area. You can use the same convenient methods as for on-street parking:
- Pay through USSD Code
- Dial *647# on your phone.
- Select Parking Services, then choose Off-Street Parking.
- Enter your vehicle licence plate.
- An M-Pesa payment request will display on your phone screen
- Enter your M-PESA PIN and click OK.
- Upon successful payment, you will receive a payment notification via SMS.
- Pay through NRS Web Portal
- Log onto https://nairobiservices.go.ke/ and select Parking Services, specifically Off-Street Parking.
- Enter your vehicle number plate and select “Checkout.”
- Enter your mobile number.
- An M-Pesa payment request will be displayed on your screen.
- Enter your M-PESA PIN and click OK.
- On successful payment, you will receive a payment notification via SMS.
These convenient payment methods have revolutionised the parking experience in Nairobi, making it much more user-friendly and efficient. Whether you’re parking on the street or in an off-street facility, you can choose the method that suits you best, reducing the time and effort spent on parking and payment processes.
Seasonal Parking
- Log onto https://nairobiservices.go.ke/ and select Parking services-Seasonal Parking
- Enter Vehicle Number plate, Parking Duration and Start Date
- An invoice will be generated for payment
- Once you are ready to pay, choose your preferred mode of payment
- On successful payment, select “Check Payment”, the system will confirm payment against the Bill Invoice number
- A receipt is generated and ready for download under “Transaction History”
How to Pay for Nairobi County Penalties
- Follow the Daily On-Street Parking payment process above through either the USSD Code or the NRS Web Portal to pay any parking penalties.
- An M-PESA payment request will display on your phone. Enter your M-PESA PIN and click OK.
- SMS notifications are sent via your mobile service provider and NRB_Revenue upon successful payment.
Nairobi Parking FAQs
1. How much is parking in Nairobi?
The daily parking fee in Nairobi is Ksh 200 for all on-street and off-street parking spaces, which is managed by the Nairobi City County Government. Private parking spaces are also available but tend to be costlier, with charges of up to Ksh 700 per day, but are more secure.
For people who are working in Nairobi and prefer a seasonal parking ticket, they can get a monthly parking ticket from the County Government of Nairobi for Ksh 3,000, or three-month parking tickets for Ksh 13,000 and Ksh 24,000 for a parking ticket that is active for six months.
2. What do I do when my vehicle is clamped?
Follow the payment instructions contained in the “Parking Charge Notice” placed on the car windscreen or call the phone number (for the applicable zone) for guidance.
3. Where is the impound yard located?
The Nairobi County impound yards are General Stores Yard (Along Race Course Road, Next to St. Peters Catholic Church) and Dagoreti Yard (Along Ngong Road, near Kenya Meteorological Department)
4. Is there free parking in Nairobi?
Yes. According to Nairobi City County laws, motorists are allowed to park their vehicles for free from 2:00 PM on Saturdays, the entire day on Sundays, and during public holidays. Recently, Governor Johnson Sakaja permitted free parking on Fridays at all mosques within Nairobi during prayer time from 12:00 PM to 2:00 PM.
5. What are the parking hours in Nairobi County?
Parking hours in Nairobi County are from 6:00 a.m. to 9:00 p.m. daily, including weekends and public holidays.
6. How much does it cost to park in Nairobi County?
Parking fees in Nairobi County vary depending on the location and the duration of parking. The current rates are Ksh 200 per hour for on-street parking and Ksh 400 per hour for off-street parking.
7. Can I pay for parking using mobile money services?
Yes, you can pay for parking using mobile money services such as M-PESA, Airtel Money, or T-Kash. Simply follow the instructions displayed on the parking meter or use the mobile app provided by the parking service provider.
8. What happens if I exceed the parking time limit?
If you exceed the parking time limit, you will be required to pay an additional fee for the extra time spent parking. The extra fee is calculated based on the same hourly rate as the initial parking fee.
9. Are there designated parking spots for people with disabilities?
Yes, there are designated parking spots for people with disabilities in Nairobi County. These spots are marked with the international wheelchair symbol and are located near the entrances of buildings.
10. Can I park my vehicle overnight in Nairobi County?
No, overnight parking is not allowed in Nairobi County. The parking hours are from 6:00 a.m. to 9:00 p.m. daily, including weekends and public holidays.
11. What should I do if I receive a parking ticket?
If you receive a parking ticket, you should pay the fine within the stipulated time frame to avoid further penalties. Failure to pay the fine within the specified time may result in additional charges, and in some cases, your vehicle may be clamped or towed away.
