How To Book NTSA Motor Vehicle Inspection Through eCitizen

Here is how to book NTSA Motor Vehicle inspection in Kenya. Motor vehicle inspection in Kenya is a mandatory process undertaken by the National Transport and Safety Authority (NTSA) on all vehicles to ensure they comply with necessary safety requirements. The inspection process ensures that only road-worthy vehicles operate on Kenyan roads reducing risks of accidents, stalling and other related uncertainties.

Parliament introduced the Traffic (Amendment) Bill empowering NTSA to determine the intervals within which cars exceeding four years from the manufacturer’s date are inspected.

How To Book NTSA Motor Vehicle Inspection In Kenya

Motor vehicle inspection booking and payment processes are through the E-Citizen platform. Application fee of Ksh.1050 is paid via E-Citizen upon generation of a system invoice.

Log into the E-Citizen account
Select NTSA service portal which is a new tab in the section
Select the motor vehicle and click on view
Click motor vehicle services, then select inspection type
Submit to pay for inspection then click on complete
Click on book now and select the preferred center and date
Click on complete booking
Go to application history to download and print receipt and booking slip
Carry the booking slip and payment slip for inspection

NOTE:

Vehicle inspection check forms have been abolished with inspectors now using tablets in verification.
Motorists now spend less than 20 minutes at a vehicle inspection centre due to new measures put in place by the National Transport and Safety Authority to ensure efficiency.
The steps involved in the internal processes have also been reduced to 9 from the previous 25.
To promote transparency picture attachments of vehicles presented to NTSA are uploaded into the system by the inspector as part of the validation process.
Upon inspection, NTSA issues an E-sticker which applies to all commercial and public service vehicles.
Verification of the inspection validity is through the NTSA mobile app.
Once the inspection process has been completed, results are automatically updated on the NTSA mobile App for verification by law enforcers.
In a scenario where a vehicle fails the inspection, owners are given 13 days to correct the defects observed and present them for re-inspection at no additional costs.
New parameters including conformance with the Passenger Vehicle Body Construction ( KS372:2019) and Maximum Road Speed Limiters for Motor Vehicles ( KS 2295:2018) have been incorporated into the process to ensure safety compliance.

The following parts of a motor vehicle are inspected during an annual periodic inspection by NTSA.

1. (a) Lamps, reflectors and electrical equipment systems. This includes the following:

Front and Rear Position Lamps
End Outline Marker Lamps
Registration Plate Lamps
Stop Lamps
Direction Indicators and Hazard Warning Lamps
Rear Reflectors
Audible Warning (Horn)
Headlamps
Headlamp Aim
Electrical Wiring and Battery

(b) Steering and Suspension system. This includes the following

Steering Control
Steering System
Power Steering
Front Suspension
Wheel Bearings and Drive Shafts
Rear Suspension and Wheel Bearings
Shock Absorbers

Parking Brake Control
Hand Operated Brake Control Valves
Anti-lock braking and Electronic Stability Control Systems
Mechanical Brake Components
Braking Systems and Additional Braking Devices

(d) Tyres and Road Wheels

Tyres
Road Wheels

(e) Seat Belts

Seat Belt Anchorage
Seat Belt Condition
Seat Belt Installation Check

(f) Body, Structure and General items

Vehicle Structure
Body and General Items
Seats and Doors
Registration Plates and Vehicle Identification Number
Load Security, Spare Wheel and Carrier
Towbars
Speedometer
Hazard warning kit

(g) Exhaust, Fuel and Emissions

Exhaust System
Fuel System
Exhaust Emissions-Spark Ignition
Exhaust Emissions-Compression Ignition

(h) Drivers View of the Road

Side mirrors and rearview mirrors.
Wipers and Washers
Windscreen
Bonnet

2. The following parts of a commercial vehicle shall be inspected during an inspection:

Those parts of a motor vehicle referred to in subsection (1)
Speed limiter
Fire extinguisher
Headache Rack
Load securement device
Underride protection devices
Retro-reflective markings.

(3) The following parts of a Public Service Vehicle shall be inspected during a periodic inspection

Those parts of a motor vehicle referred to in subsection (1)
speed limiter
fire extinguishers
emergency door indicator
signs and lettering
first aid kits
service and emergency doors
step well

(4) The following parts of a trailer or converter dolly shall be inspected during a periodic inspection:

Those parts of a motor vehicle referred to in subsection (1)
Brakes (if so equipped
coupling devices and towing connections
frame and cross-members
glazing (if so equipped)
landing gear (if so equipped)
retro-reflective markings
load securement devices
underride protection devices.

(5) The following parts of a motorcycle shall be inspected during a periodic inspection:

(a) Those parts of a motor vehicle referred to in subsection (1)

frame and forks
handlebars
footrests
chain, belt or drive-shaft protection

NTSA Booking Motor Vehicle Booking Fees 2024

Motorists are required to book vehicle inspection and payment processes through the E-Citizen platform by paying an application fee of Ksh 1,050.

NTSA Re-Inspection Test

Where a vehicle fails an inspection, the owner shall cause all necessary repairs to be made. Within fourteen days of the date of rejection, the owner shall return the vehicle for re-inspection to the same centre at no extra cost. If the owner of a vehicle requiring re-inspection exceeds fourteen days or goes to a different inspection centre, the owner shall be liable for the payment of the prescribed inspection fee.

Inspection Report and Certificate

An inspection report and certificate shall be issued when a motor vehicle or a trailer passes an inspection. If a motor vehicle or a trailer does not pass an inspection shall be issued with a defects inspection report. Operating a vehicle without a valid inspection certificate is an offence, and law enforcement personnel are advised to take necessary action.