How To Get The Nairobi Expressway ETC on your Car

The Nairobi expressway is the first major project in the country to be carried out through a Public-Private Partnership (PPP) model and was officially opened by former President Uhuru Kenyatta on July 31 2022. The 27.1 km road runs from Mlolongo through the Jomo Kenyatta International Airport (JKIA) and Nairobi Central Business District to the Westlands area along Waiyaki Way.

The Nairobi Expressway, worth Ksh 89 billion, boasts 11 interchanges located at Mlolongo, Standard Gauge Railway, Jomo Kenyatta International Airport, Eastern Bypass, Southern Bypass, Capital Centre, Haile Selassie Avenue, Museum Hill, Westlands, and James Gichuru Road.

To pay for using the expressway, there are three options: cash payment, MTC Card (Manual Toll Collection), and ETC Method (Electronic Toll Card).

The ETC Method is the fastest way to use the Nairobi Expressway but requires the installation of an On-Board Unit (OBU) in your vehicle. Unlike OBUs found in used Japanese automobiles, the MOJA Expressway OBU is wireless, so no wiring is necessary. It also includes a small solar panel and the toll gate cameras automatically detect vehicles at the entry and exit gates. The ETC Service offers numerous benefits such as non-cash payment, time-saving, less fuel consumption, and discounts.

Requirements to Apply For the ETC for the Nairobi Expressway

1. Individuals:

Original and Copy of ID/Passport
Copy of Vehicle Logbook

2. Corporates:

Copy of the Certificate of Incorporation
Copy of Company PIN Certificate
Original and Copy of Contact Person’sPerson’s ID/Passport
A copy of the vehicle’s Logbook
Authorization letter

How To Apply For the ETC for the Nairobi Expressway

ETC service allows toll points to be electronically deducted through the pre-installed On-Board Unit (OBU) device offering a non-stop road service. There are two ways to apply for the ETC service;

1. Nairobi Expressway Plaza

To register with Moja Expressway you will be required to physically visit Nairobi Expressway Plaza Service Centre on Mombasa Road, opposite General Motors;

Visit the service centre at Nairobi Expressway Plaza
Fill in the Electronic Toll Collection (ETC) service subscriber registration form
Present the required documents (ID/Passport and Logbook)
Pay a service charge of Ksh 1,000.
Install and activate your OBU device that will be mounted on your vehicle
Purchase toll points
After that, Load toll points into your OBU device

NOTE: The minimum purchase amount of toll points for ETC service is Ksh 2,000 with a validity of one year

2. Online

Here are the steps on how to apply for an ETC (electronic toll collection) for Nairobi Expressway online in Kenya;

Visit customer.nairobiexpressway.ke
Click “Create Account.”
Select ”Individual” or ”Corporate” Account.
Fill in the needed information and click “Submit.”
Enter the Verification Code sent to you via SMS.
Once on your Profile Dashboard, click “Apply” for new ETC.
Fill in the needed information, including uploading a scan of your ID/Passport and a copy of your Logbook.
Choose an installation centre in Lavington or on Mombasa Road.
Visit the installation centre and inform them that you have completed the relevant data online.

When you arrive at the installation centre, your car will be outfitted with the unit. The process is simple and involves sticking the unit onto the windshield without any wiring required. An agent will then activate the unit using their phone-like device, and you will be good to go. To top up your Nairobi Expressway ETC account, you can do so from the dashboard on your customer account.

Nairobi Expressway ETC Top Up

Method 1 – From the dashboard on customer.nairobiexpressway.ke you can click “Top Up Account” and follow the prompts to top-up via M-PESA through Standard Chartered Bank.

Method 2 – You can also top up using *208# using M-PESA through Stanbic Bank.

Method 3 – Visit the Service Centre at the Nairobi Expressway Plaza

How To Check Expressway Balance

You may check your balance every time you cross the Nairobi Expressway. This data is shown on a screen ahead. However, this may only work depending on how quickly one exits a toll gate.
One may also log into a portal and view your statement. The statement also indicates entry and exit points and the precise timing and cash balance before and after payment.