How To Pay KWS Park Fees Via eCitizen

This article will cover how to pay KWS park fees via eCitizen. Kenya Wildlife Service (KWS) is a state agency created by an Act of Parliament (Cap 376) to protect and manage Kenya’s wildlife and implement the relevant laws and rules.

KWS introduced a new payment system that aims to improve the customer experience and convenience when using its services through the eCitizen platform. The new system became effective on August 22, 2023, and it allows all visitors who want to explore the national parks, reserves, and sanctuaries managed by KWS to pay their conservation fees easily via the eCitizen platform.

How to Pay for KWS Park Fees via eCitizen

Download the eCitizen app from the App Store or Google Play. You can also visit the platform at https://kws.ecitizen.go.ke/.
Sign in to the platform or create an account if you don’t have one.
Select the Kenya Wildlife Service.
Choose the park, reserve, or sanctuary that you want to visit.
Complete a form with the details of the people who want to visit, such as their number, age, and gender.
Make sure the information is correct before moving on to the next step, which is making payments.
Select the payment method that you prefer and pay the amount needed. You can use M-PESA, Airtel Money, or a credit or debit card.
Review your details again before completing the payment process.
You will get a confirmation message and an e-ticket when the payment is done.
Present or submit the e-ticket at the entrance of the park, reserve, or sanctuary you are visiting.
The transaction will be recorded in the Kenya Wildlife Service (KWS) system, which will allow you to enter the park, reserve, or sanctuary when you get to the entrance.